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0330 123 0723

Championing the
mortgage misfit

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News Pig May17



26 July 2017 : Press release Ipswich Building Society extends its risk and compliance team with two new appointments

Ipswich Building Society has appointed finance industry veterans, Mark Nash and David Ridley, as new managers in its risk and compliance team.


  • Head Office

    How to find us

    For Head Office visitors, deliveries or GPS, our address is:
    Freehold House
    6-8 The Havens,
    Ransomes Europark
    IP3 9SJ

    Postal Address:
    PO Box 547,
    Suffolk. IP3 9WZ

    Tel: 0330 123 0723

    For calls from certain phone providers who offer cheaper or inclusive calls to standard telephone numbers please contact us on 01473 278400.

    View a location map of our head office.
    Please note that we are unable to offer transaction facilities at our head office. The nearest branch is at Ravenswood - 46 Hening Avenue, IP3 9QJ. Telephone 01473 273736.

    Our general enquiry telephone number is manned between 09:00 and 17:00 Monday to Friday and 09:00 and 13:00 on Saturday. Local call rates apply - the Society does not receive income from this number. Please note Ipswich Building Society records some telephone calls for quality and training purposes.

  • Contact Us

    our branches



  • Contact Us


    Making a complaint

    Although we do all we can to ensure we provide a first-class service, sadly from time to time things do go wrong.

    We are keen to be aware of your concerns as they help us identify ways in which we can improve the quality of service and possible training needs.

    Complaints can be made via any of our branches or Society offices, by emailing or by calling our central telephone number 0330 123 0723.

    If you choose to put your complaint in writing, please provide us with your account number and a description of events leading up to your complaint.

    While you can refer your complaint to the Financial Ombudsman at any time, they will need our consent to investigate complaints where:

    • we haven't had the chance to put things right, or
    • we haven't exceeded the 8 week timescale to issue our final response letter

    A leaflet is available detailing our complaint procedure and contact information for the Financial Ombudsman Service. You are at liberty to request a copy of this leaflet at anytime.

  • Contact Us




  • Contact Us

    Contact Us

    Talk to us

    Have a question? Need some extra information? We're a friendly bunch of people and love to spend our time answering people's questions and generally being helpful. That may make us sound like a pub quiz team, and whilst we'll happily try to answer questions on pop trivia, sports or science and nature we cannot guarantee to having all the answers. We can absolutely commit to knowing all about our mortgage and savings products. We look forward to talking with you.



    If you need to contact us for interviews, opinions, case studies or for photographs of Ipswich Building Society, or to speak with our Chief Executive, please contact our Press Office, FTI Consulting Group, Ant Moore, Consultant, Strategic Communications, 020 3727 1737 or Joanne Palfrey, Head of Marketing and Brand, 01473 278435.

  • Ipswich (Town Centre)01473 230211Email usBranch information
  • Ipswich (Ravenswood)01473 273736Email usBranch information
  • Aldeburgh01728 453840Email usBranch information
  • Hadleigh01473 827373Email usBranch information
  • Halesworth01986 875133Email usBranch information
  • Haverhill01440 710720Email usBranch information
  • Saxmundham01728 603876Email usBranch information
  • Sudbury01787 375388Email usBranch information
  • Woodbridge01394 380537Email usBranch information
  • Capel St Mary 01473 311558 Email us Branch information
  • Felixstowe 01394 282037 Email us Branch information
  • Mildenhall 01638 711171 Email us Branch information
  • Southwold 01502 723308 Email us Branch information

Your home may be repossessed if you do not keep up repayments on your mortgage.