Key Result Areas

• To communicate and promote products and services in accordance with sales plans
• To operate the Society’s Sales Opportunity Process and to adhere to the Society’s service standards
• To achieve own sales targets and daily objectives
• To ensure that branch administration duties are performed accurately and in accordance with Society procedures
• To effectively process all transactions ensuring no errors are made and that the till balances at the end of each day
• To comply at all times with statutory and non-statutory regulatory requirements
• To be responsible for own personal development and to keep up with current relevant issues in relation to own role and the Society

 Scope and Range of the Job

• Directly Supervising - not applicable
• Budget Responsibilities - to operate within Branch Budgets
• Committee Membership - not applicable
• Other Responsibilities - not applicable

Qualifications and Experience

• Minimum of 5 GCSE’s including Maths and English at Grades A-C or equivalent
• A Levels or equivalent
• IFS Certificates
• Experience in a customer facing role

Skills

• Interpersonal Skills
• Listening and Understanding
• Interviewing
• Selling Skills
• Cash handling
• Communication – verbal and written
• General administration, accuracy and compliant
• Numeric
• IT
• Team working
• Problem solving