Intermediary Information - for use by mortgage brokers only
To contact our Intermediary Support Unit,
please telephone 0845 230 9696 or emailisu@ibs.co.uk Please note new fax no is 0845 026 0915 for all fax correspondence
Our advantage as a smaller Society is our ability to offer a friendly, flexible mortgage service. A key part of this is our Business Development Managers' service providing full broker support in specified geographical areas.
Many brokers choose the Ipswich for:
• Shared Ownership
• Self Cert
• New Build
• Buy to Let
• Ex-local authority properties
• Flats over shops
• Flying Freeholds
• Daily interest
• Consideration given to agricultural restrictions
• 50% capital repayment without penalty
• Individual underwriting - No credit scoring
For personal attention call your Business Development Manager:
West Suffolk, Cambs, Beds & Herts - Sue Garnham 07720 069072
East Suffolk, Norfolk & Essex - Ian Sperrin 07715 764131
All other areas please call Paul Lazarus or Lisa Last in our Intermediary Support Unit
Tel: 0845 230 9696 or Email:isu@ibs.co.uk or Fax: 0845 026 0915
Maturing Mortgage Accounts
Approximately 4 months prior to maturity customers will be reminded that their mortgage payment is due to change and that an alternative scheme may be available.
The notification acknowledges that the mortgage was arranged by an intermediary
Our aim is:
• to respond to customer feedback requesting more notice of change to mortgage payment on maturity.
• to improve our customer service to all mortgage members
• to treat customers fairly
The Society values its broker relationships and is committed to continuing to improve our offering to the intermediary sector.