Ipswich Building Society
Person Specification
Job Title
Customer Service Assistant
Branch/Department
Ipswich and surrounding branches
Grade A
Responsible to Branch Supervisor
Hours of Work

Up to 35 hours per week (Monday to Friday)
plus Saturdays
by arrangement


Requirement Categories
Essential Requirement Desirable Requirement
Qualifications Min 5 GCSEs or equivalent including Maths and English at Grades A-C

A Levels or equivalent
IFS Certificates

Experience

Full understanding of how to deliver excellent customer service

Sales experience
Experience of working to targets
Cash handling experience
Computer literacy

Skills

Customer Service
Team working
Attention to detail
Interpersonal skills
Communication
Drive and determination

 
Knowledge  

Financial Services.

Behaviours

Friendly disposition
Team player
Enthusiastic
Self motivated
Flexible

 
Motivation and Drive

Self motivated and keen to succeed.

 
Circumstances    
Miscellaneous
 

 

 

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