Savings FAQs

Cash withdrawals from cleared funds are limited to £500 per day per account from one of our branches. Agencies of the Society have individual limits and you should contact them to obtain the necessary information.

Anyone aged 16 or more who is UK resident can have a Cash ISA. To invest into an insurance ISA or Stocks and Shares ISA, the minimum age is 18.

Yes. You need to use the following details: Account number 00004000 Sort Code 23-44-48 Roll No/Ref No   9 digit account number shown in passbook   It will take at least five working days to credit to your account.

Yes, most of our savings accounts are available to any UK resident.

For investors living outside of our branch network area, or for anyone not able to call into a branch:

How to Open an Account
Application forms can be downloaded from our website (except for Child Trust Fund). Please send us a completed application form, a personal cheque (issued by your bank/building society bearing your name and account number) and identification – please refer to Identification Details.

No, but we can tell you if your salary or a standing order etc has been paid into your account. Or if you contact us, we will write to you to confirm your balance.

Yes. Please telephone your local branch or our central number 0845 230 8686 (local call rate applies) or send us an email, and give your account number and how much you wish to withdraw. The Society will allow one day before and up to seven days after the requested withdrawal date for the transaction to be concluded. If the withdrawal is not made during this period of time, this notice will lapse and a further period of notice will be required to avoid incurring a penalty.

Yes. The Society will need your written and signed authority, and the person making the withdrawal will be required to produce evidence of his or her identity. The maximum withdrawal in cash is £200 per week. The Society will retain your passbook after the withdrawal and post it back to you as a precautionary measure.

There are two options for how the account is set up: 1. Both signatures. For any withdrawal or on closure of the account, both of you will be required to sign the forms. 2. Either signature. For any withdrawal or on closure of the account only one signature is required. You should only open a joint account if you and the other account holder understand the commitments you are entering into. ISA accounts can only be opened in sole name.

Interest is calculated on a daily basis, from the date we receive your investment up to the day before the withdrawal.

Interest can be paid Gross or Net of income tax at the applicable rate. If you are a non-taxpayer, interest will be paid gross subject to the receipt of an HM Revenue & Customs R85 form or by phone, email or visiting your local branch or agency where a member of staff will help you complete the registration process. If you are under 16, the R85 form or registration process must be completed (if appropriate) by a parent. On reaching the age of 16, a new R85 form or new registration will need to be completed by yourself. If we do not receive this registration, interest will be paid net of tax. Tax treatment depends on your individual circumstances and may be subject to change in the future. Even if interest is paid net, you may be liable to pay additional tax depending on your income. For further details, please see the booklet 'Taxation of Building Society Interest', a copy of which is available on request. You must notify us in writing if you are no longer entitled to receive your interest gross. Where your interest is paid net, income tax at the applicable rate has already been deducted.