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Board of Directors

Meet our Board of Directors

Our Directors are independent in character and judgement, are free of any relationship or circumstance which could interfere with the exercise of their judgement and bring wide and varied commercial experience to Board deliberations, continuing to represent the interests of the Society’s members.

Board appointments are subject to ratification by a members' vote at the Society's AGM. Click here to view the letter of appointment for a Non Executive Director.

Below is a summary of all the Non-Executive Directors:


Alan Harris

Alan Harris

Alan Harris joined the Board in 2011 and appointed as Chairman on 1 December 2017. Alan is a Chartered Insurer and a Fellow of the Chartered Insurance Institute. He holds an MBA from City University Business School and is an alumnus of the Advanced Management Programme at Harvard Business School. Alan is the former Operations Director of NFU Mutual and former Chief Executive of Avon Insurance PLC. Alan holds Non-Executive roles with two Aegon companies and is a Governor and Director of Prince Henry’s High School Academy Trust.

Board Committees: Board Risk and Compliance, Audit, Chairman’s and Nominations (Chairman) and Remuneration


Richard Norrington web

Richard Norrington
MA (Hons)
Chief Executive

Richard Norrington was appointed to the Board on 30 November 2016 and became Chief Executive Officer on 1 December 2016. Richard has extensive leadership experience in the financial services sector, in a career spanning nearly three decades. He spent 16 years with Barclays Bank PLC, and, more recently, ten years at Clydesdale & Yorkshire Bank where as regional director he had responsibility for the East of England area.

Board Committees: Chairman’s and Nominations, Audit (attendee), Remuneration (attendee), Board Risk and Compliance (attendee)


Paul Johnson

Paul Johnson
Finance Director (designate)

Paul Johnson joined the Society in June 2020 as Finance Director designate. Paul was previously Head of Finance at Vanquis Bank for six years, having been at Citi previously for fifteen years in a variety of senior finance roles, including CFO of the UK Consumer business. Prior to that Paul held a number of financial controller roles including the broker subsidiary of Société Générale, and started his career at Deloitte. Paul is a fellow of the Chartered Association of Certified Accountants.

Board Committees: tbc



Ian Brighton

Ian Brighton
Operations Director

Ian Brighton was appointed to the Board on 1 May 2018 as Operations Director. Ian joined the Society in 1995 and became a member of the Executive Team in 2006. Ian holds various mortgage qualifications including a Diploma in Mortgage Lending and is an alumnus of the Advanced Management Programme at Cranfield School of Management. Ian is a trustee of the Ipswich Building Society Charitable Foundation and the Ipswich Building Society Pension and Life Assurance Scheme.

Board Committees: Audit Committee (attendee), Board Risk and Compliance (attendee)

Sian Hill

Sian Hill
Non Executive Director

Sian Hill joined the Board in April 2020. Sian has a degree from Oxford University and is a Fellow of the Institute of Chartered Accountants in England and Wales. Sian was at KPMG for many years including over twenty years as a financial services tax partner advising a broad range of financial institutions. She retired from KPMG in June 2018.  Sian is a non-executive director of Yealand Administration Limited and Cordiant Digital Infrastructure Limited. She is also a Trustee and Chair of the Finance & Audit Committee and member of the People & Culture Committee of Place2Be, a leading UK children’s mental health charity. 

Board Committees: tbc

Peter Elcock web

Elaine Lenc
Non Executive Director

Elaine joined the Board in October 2019. Elaine is a Fellow of the Chartered Institute of Bankers in Scotland. She has over 35 years of financial services experience, is a former Director of Customer Remediation and held various senior roles at Clydesdale and Yorkshire Bank. Elaine has extensive experience across retail banking, IT and product and process management, marketing and strategic change.

Board Committees: Board Risk and Compliance


Steve Liddell web sml

Steve Liddell
Non Executive Director

Steve Liddell was appointed to the Board on 30 November 2017. He has a degree from Nottingham University and is a Fellow of the Institute of Chartered Accountants in England and Wales. He retired from Mazars LLP, where he was a financial services partner, in 2020. He previously worked for many years at KPMG and was the senior partner at the firm’s Ipswich office from 2002-06. He is a non-Executive Director at Samsung Fire & Marine Insurance Company of Europe Limited and a co-opted member of the Finance and Audit Committee of the Seckford Foundation. Steve lives locally and has over 30 years’ experience in working with regulated businesses.

Board Committees: Board Risk and Compliance


Steve Reid web

Steve Reid
Non Executive Director

Steve Reid was appointed to the Board in November 2016. Steve has spent his entire career in the Financial Services industry. During this time he has held Executive roles with the Woolwich Building Society, Barclays Bank PLC, National Australia Group Europe and latterly as CEO of Allied Irish Bank (UK).

Board Committees: Chairmans and Nominations, Board Risk and Compliance (Chairman), Remuneration


Fiona Ryder web

Fiona Ryder
Non Executive Director and Senior Independent Director and Whistleblowing Champion

Fiona Ryder was appointed to the Board in October 2018. Fiona is a Fellow of the Royal Society of Arts with over 25 years’ experience across the broadcasting, digital and commercial sectors. She was previously the founding CEO of instore marketing and communications company, The Cube Group before its profitable sale in 2006 and more recently the Managing Director of Archant’s local TV station for Norwich and environs. Fiona is President of the Norfolk Chamber of Commerce, Honorary Treasurer of Royal Television Society East and Executive Director at TCD Media. 

Board Committees: Board Risk and Compliance, Audit


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