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Coronavirus (COVID-19): branch opening times
Posted: 18th Mar 2020

Due to the impact of the COVID-19 pandemic, our branches are operating on reduced opening times.

Please note many of our branches are operating with reduced till positioning to ensure social distancing measures can be applied, therefore we thank you for your understanding if you experience a longer wait to conduct your transaction.


From Monday 15 June 2020 customers are able to book afternoon appointments.

Customers wishing to open an account, discuss a maturity, register a death , or other transactions which warrant a more private or detailed discussion can be offered a specific afternoon appointment when staff can provide appropriate guidance and support in a safe environment.

Face masks

As of 24 July 2020, you must wear a face mask when entering one of our Ipswich Building Society branches unless you are exempt as per government guidelines.

Please be aware you may be asked to remove your mask by our staff for a short time during your transaction for identification purposes. We reserve the right to refuse entry or conduct your transaction if you do not comply. Abuse towards our staff or other customers will not be tolerated.

Please select a branch location below to view their current opening hours.





Ipswich town centre (Mutual House)

Ipswich (Ravenswood)




Agency opening times can be found here.

Please call us before you travel if you are unsure whether your branch will be open.

Your home may be repossessed if you do not keep up repayments on your mortgage.