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Ipswich Town Centre

Ipswich Town Centre

Mutual House
Princes Street
Ipswich
Suffolk
IP1 1QT

Telephone: 01473 230211
Email: mutualhouse@ibs.co.uk


Important information about branch visits:

For your safety and ours, please only visit our branches if your request is essential. For enquiries such as account balances, payments and interest received, please contact us on the above contact details.

Please note that Mutual House will now be closed from 1pm with telephone service available in the afternoon, following government announcements on 4th January 2021.

We will be open for essential transactions during the below listed hours. For anything else please call us for guidance before visiting. A list of FAQs which you may find useful can be found here.

Please adhere to social distancing measures and we thank you for your understanding if you experience a longer wait to conduct your transaction


 Ipswich town centre opening times until further notice.

   Essential transactions
Telephone service
 Monday 9.00am - 1.00pm 1.00pm - 5.00pm
 Tuesday 9.00am - 1.00pm 1.00pm - 5.00pm
 Wednesday 9.30am - 1.00pm 1.00pm - 5.00pm
 Thursday 9.00am - 1.00pm 1.00pm - 5.00pm
 Friday 9.00am - 1.00pm 1.00pm - 5.00pm
 Saturday 9.00am - 1.00pm No service
 Sunday  CLOSED CLOSED

Your home may be repossessed if you do not keep up repayments on your mortgage.