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Ipswich Town Centre

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Ipswich Town Centre

Mutual House
Princes Street
Ipswich
Suffolk
IP1 1QT

Telephone: 01473 230211
Email: mutualhouse@ibs.co.uk

Important information about branch visits:

For your safety and ours, please only visit our branches if your request is essential. For enquiries such as account balances, payments and interest received, please contact us on the above contact details.

Please note that Mutual House will now be closed from 1pm with telephone service available in the afternoon, following government announcements on 4th January 2021.

We will be open for essential transactions during the below listed hours. For anything else please call us for guidance before visiting. A list of FAQs which you may find useful can be found here.

Please adhere to social distancing measures and we thank you for your understanding if you experience a longer wait to conduct your transaction

 Ipswich town centre opening times until further notice.

   Essential transactions
 Telephone service
 Monday 9.00am - 1.00pm 1.00pm - 5.00pm
 Tuesday 9.00am - 1.00pm 1.00pm - 5.00pm
 Wednesday 9.30am - 1.00pm 1.00pm - 5.00pm
 Thursday 9.00am - 1.00pm 1.00pm - 5.00pm
 Friday 9.00am - 1.00pm 1.00pm - 5.00pm
 Saturday 9.00am - 1.00pm No service
 Sunday  CLOSED CLOSED

Talk to an expert

Just give us a call and we'll answer your questions (Local call rates apply)

0330 123 0723 - General enquiries
0330 123 0773 - Direct mortgage enquiries

Send us a message

Email us and we'll aim to email you back the same day

enquiries@ibs.co.uk

Drop into a branch

Pop into your local branch for a chat and a warm welcome

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Ipswich Building Society Head Office: PO Box 547, Ipswich, IP3 9WZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875.

Ipswich Building Society is a member of the Financial Ombudsman Service and The Building Societies Association. Ipswich Building Society participates in the Financial Services Compensation Scheme details of which can be found here. Ipswich Building Society complies with the Retail Banking Conduct of Business which sets standards of good practice for building societies and banks. Ipswich Building Society records some telephone calls for quality and training purposes.

We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Ipswich Building Society.

This site is intended for use by residents in the UK only. The information contained within these pages is believed to be correct at the time of publication but products and interest rates may be changed without notice.

Your home may be repossessed if you do not keep up repayments on your mortgage.