0330 123 0723

Cookie Policy

Implied Consent

Due to current technical restraints we are currently operating under an implied consent policy. This means that by using our website you are agreeing to the use of the cookies listed below, unless you remove these cookies using your browser settings (see the information at the end of this page).

We are currently working hard to develop our website to allow you (the user) to select whether or not to allow each cookie.

Note: Session Cookies are deleted when the browser is closed. You do not need to manually delete these.

Our website does not capture or store personal information (unless specifically ask to do so by a user e.g completing a form), but merely logs the user's IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site.

Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device (for example your computer,  mobile phone or tablet). These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there is enough capacity to ensure optimum speed

Our use of cookies

Google Analytics

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This information helps us to analyse the pages that are popular and so the services you want to know more about.
Name: _utma 
Function: _utmc + randomly generated number

Expires: 2 years

Name: _utmb 
Function: _utmc + randomly generated number

Expires: 30 minutes

Name: _utmc
Function: randomly generated number

Expires: when user exits browser

Name: _utmz
Function: _utmc + randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)

Expires: ~6 months

For more information about Google Analytics visit Google Analytics website.

Random ID

There are two Random ID numbers that distinguishes you as unique to our system so that we can be sure the site remains secure.
Name: <Random ID>
Function: String – Random ID A unique identifier only for the duration of the visit
Expires: Session

System Functionality

Name: ibs-nopopup
Function: Once you have seen our survey popup, this cookie is set to disable this popup for three months.
Expires: 90days

Name: jpanesliders_content-sliders-150
Function: Number - Visual element properties
Expires: Session

Name: jpanesliders_permissions-sliders-150
Function: Number - Visual element properties
Expires: Session

Name: jpanesliders_permissions-sliderscom_content
Function: Number - Visual element properties
Expires: Session

Removing and disabling cookies

If you do not wish to accept cookies on to your device you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit.

For more information on managing cookies for your browser you may find these links helpful.

Internet Explorer 9:

For earlier versio of IE or to watch a video tutorial click this link:



For more information on privacy and the 'Cookie Law' visit the ICO:

Personal data

Personal data (i.e. information which could identify you) submitted to us, for example in response to a consultation, will only be used to respond to your feedback. We will not pass it on to any third party without your consent.
This privacy statement only covers the IBS website (
This policy does not cover links from this site to other websites or apps.

Your home may be repossessed if you do not keep up repayments on your mortgage.