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New events calendar

We’re bringing you exciting events at special places all over the region.

For more info click here
 

How are we doing?

As a member of the Society, we want to hear your views. It’s one of the best ways to refine the service we provide to you.One way we ensure that we continue to deliver a great service is to track our Net Promoter Score, which shows how likely members are to recommend the Society to others.

Branch Net Promoter Score

+83*

Customer Satisfaction Score

97.8%*

*Month ending May 2018

Our member events scored

 

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Discover how you could change things for the better in your community by joining a voluntary programme.

Latest opportunities...

 

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Your comments

By Mrs PMR-S

All In - it’s fantastic. It feels like I belong to a larger family....

By Mr & Mrs G

All in has given us opportunities to visit places that are varied, interesting, well arranged and subsidised or free!...

Read the full comments

Talk to an expert

Just give us a call and we'll answer your questions (Local call rates apply)

0330 123 0723 - General enquiries
0330 123 0773 - Direct mortgage enquiries

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Email us and we'll aim to email you back the same day

enquiries@ibs.co.uk

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Ipswich Building Society Head Office: PO Box 547, Ipswich, IP3 9WZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875.

Ipswich Building Society is a member of the Financial Ombudsman Service and The Building Societies Association. Ipswich Building Society participates in the Financial Services Compensation Scheme details of which can be found here. Ipswich Building Society complies with the Retail Banking Conduct of Business which sets standards of good practice for building societies and banks. Ipswich Building Society records some telephone calls for quality and training purposes.

We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Ipswich Building Society.

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Your home may be repossessed if you do not keep up repayments on your mortgage.