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New events calendarWe’re bringing you exciting events at special places all over the region. 7 July 25 July |
How are we doing?
As a member of the Society, we want to hear your views. It’s one of the best ways to refine the service we provide to you. Each month we report our survey results, complaints and compliments, relating to the service we provide in branches or over the phone.
One way we ensure that we continue to deliver a great service is to track our Net Promoter Score, which shows how likely members are to recommend the Society to others.
Branch Net Promoter Score
+87*
*Month ending October 2016
Our member events scored
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Your comments
By Peter Golder
Ipswich Building Society offers something different to the bank... you feel a greater sense of belonging...
By John Cook
You feel that Ipswich Building Society is exactly what you see, and that inspires confidence...
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