As a member of the Society, we want to hear your views. It’s one of the best ways to refine the service we provide to you.One way we ensure that we continue to deliver a great service is to track our Net Promoter Score, which shows how likely members are to recommend the Society to others.
Branch Net Promoter Score
+83*
Customer Satisfaction Score
98.5%*
*Month ending October 2019
Our member events scored
Discover how you could change things for the better in your community by joining a voluntary programme.
Ipswich Building Society is a member of the Financial Ombudsman Service and The Building Societies Association. Ipswich Building Society participates in the Financial Services Compensation Scheme details of which can be found here. Ipswich Building Society complies with the Retail Banking Conduct of Business which sets standards of good practice for building societies and banks. Ipswich Building Society records some telephone calls for quality and training purposes.
We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Ipswich Building Society.
This site is intended for use by residents in the UK only. The information contained within these pages is believed to be correct at the time of publication but products and interest rates may be changed without notice.
Your home may be repossessed if you do not keep up repayments on your mortgage.
Your comments
By Mrs PMR-S
All In - it’s fantastic. It feels like I belong to a larger family....
By Mr & Mrs G
All in has given us opportunities to visit places that are varied, interesting, well arranged and subsidised or free!...