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Joanne, Customer Adviser, friend to dogs and people in need


I think it’s important that we try to make a difference, however little time we have, it’s always worth it, because there are always people who badly need your help.

I volunteer for the Cinnamon Trust whose work recognises the companionship a pet can bring to elderly and terminally ill people. There are so many physical and emotional benefits to having a pet, and it is often people who need them most that find they are unable to look after a dog or cat without help. I’m passionate about helping animals too, so the combination is perfect for me.

At the Cinnamon Trust I help on the front line by walking dogs for people unable to do so, and rehoming dogs once their owners have passed away – not an easy thing to do. I also help at the dog rescue centre, where I conduct home inspections prior to rehoming, socialise and train new dogs, and I also foster dogs that have been traumatised or unable to cope with kennel life.

Since I started volunteering I’ve been inspired to learn more, and I’m currently studying dog psychology. Once I’m qualified, I want to help people adopting rescue dogs.

It’s ridiculously hard at times to separate yourself from the situations you see when volunteering, but knowing my involvement makes life better for people as well as the animals makes it worthwhile.

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